Privacy Policy

Last updated: April 3, 2026

1. Introduction

Dwarka Health Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (email and password for registered users)
• Communication preferences
• Inquiry details when you contact us
• Transaction information when purchasing products

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill product orders
• Respond to your inquiries and provide customer support
• Send you important updates about your orders
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Contact Us

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.